Case Study: Recruiting a Residential Care Home Manager for a National Adult Care Provider

Hamptons was approached by a leading national provider of adult social care services, specialising in palliative care, dementia care, and assisted living for adults with Learning Disabilities. With a strong commitment to quality, they operate over 20 residential care homes across the UK — of which the majority have received a “Good” or “Outstanding” rating from the Care Quality Commission (CQC). These high standards extend to their recruitment needs, where only the most capable and values-aligned professionals are considered.

The brief

The Brief
In March 2025, the client approached Hamptons with a requirement to appoint a Residential Care Home Manager. The successful candidate would be responsible for leading one of their outstanding-rated homes, upholding clinical excellence, regulatory compliance, and compassionate care delivery in line with the company’s standards.

Recruitment Challenge
Due to the provider’s national reputation and CQC ratings, only candidates with demonstrable leadership in adult care services, an understanding of complex care needs, and experience working within highly regulated environments would be suitable. Cultural fit, emotional intelligence, and person-centred care values were non-negotiable in the search for the Residential Care Home Manager.

Hamptons’ Strategic Approach
Executive Consultant Liam Richardson led a focused recruitment campaign tailored to the adult care sector. Utilising Hamptons’ extensive network and deep sector knowledge, we quickly identified and shortlisted three highly qualified candidates who matched the client’s expectations across:

  • Management experience in adult care homes (Dementia, Palliative Care, and Learning Disabilities)
  • Proven track record with CQC-rated “Good” or “Outstanding” services
  • Strategic leadership, staff development, and safeguarding excellence

All candidates underwent rigorous screening and interview preparation to ensure they met the specific ethos and operational standards of the provider.

Successful Placement
Within just three weeks, the client appointed one of the three shortlisted candidates. The successful candidate has since embedded seamlessly into the organisation, maintaining the home’s exceptional standards and furthering its reputation for exemplary adult social care.

Ongoing Support
Hamptons continues to be the client’s trusted partner in care recruitment, having successfully supported recruitment across more than 20 care homes nationwide.

We also specialise in recruiting for private adult care roles, including:

  • Domiciliary Care Managers
  • Care Home Managers
  • Assistant Directors
  • Managing Directors
  • Directors
  • Chief Executive Officers (CEOs)
  • Operational Managers

 

Your Trusted Recruitment Partner
Whether it’s frontline leadership or board-level appointments, Hamptons Resourcing remains committed to raising the bar in adult social care through strategic, values-led recruitment.

Client testimonial

“From initial contact through to placement, outstanding communication and engagement from Liam at Hamptons. Liam matched the skills, morals and values of submitted candidates to our business, and the quality of referrals was brilliant. I would highly recommend Liam and the team at Hamptons and look forward to working with them again.”

Lead Consultant

Liam Richardson
Executive Consultant
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