Role:
We are seeking an experienced and dynamic Domiciliary Care Branch Manager to lead and develop our client’s exciting new Kingsley Home Care branch. Reporting directly to the Operations Manager/Regional Operations Director, you will play a pivotal role in establishing and driving the success of the service, ensuring the delivery of high-quality home care that enables clients to live independently in their own homes.

You will oversee all aspects of branch operations, from client intake and care planning to staff management and service quality. As a key leader within the organisation, you will promote excellence, regulatory compliance, and continuous improvement while fostering a supportive and values-led culture.

This is a unique opportunity to shape and grow a new branch, making a tangible difference in the lives of those receiving care at home.

About You:
We are looking for a passionate and experienced care leader who is:

• An experienced manager within the domiciliary or home care sector

• Proven in leading and developing high-performing care teams and achieving compliance with CQC standards

• Knowledgeable in home care regulations, safeguarding, and best practice in care delivery

• Commercially minded, with strong business development and financial management skills

• Skilled in care planning, quality assurance, and service coordination

• A confident people leader with excellent communication and coaching abilities

• Dedicated to promoting independence, dignity, and person-centred care

• Able to build and maintain strong relationships with clients, families, staff, and external stakeholders

• In possession of a full UK driving licence

• Qualified to NVQ Level 4/5 in Health and Social Care (or equivalent)

What’s On Offer:

• A key leadership role within a growing and values-led home care provider

• The opportunity to establish and shape a new branch from the ground up

• Close collaboration with the regional leadership team

• A supportive and people-focused working environment

• Opportunities for professional development and career progression

• The chance to make a meaningful impact on clients’ quality of life and community care standards

Key Responsibilities:

• Lead and manage branch staff, fostering a positive and high-performing workplace culture

• Oversee daily branch operations, including client intake, scheduling, and care plan management

• Ensure full compliance with CQC regulations, company policies, and best practice standards

• Monitor service performance, budgets, and KPIs to drive continuous improvement and growth

• Conduct client assessments and maintain strong client and family relationships

• Manage risk and quality assurance processes to ensure safe and effective service delivery

• Build community and stakeholder relationships to promote the branch and expand services

• Support staff development through supervision, training, and performance reviews

• Advocate for clients’ best interests and promote independence, well-being, and dignity

• Represent the organisation during inspections, audits, and professional meetings

About the Client:
Our client, Kingsley Home Care, is part of a well-established care group dedicated to delivering exceptional, person-centred care in the community. With a strong commitment to compassion, professionalism, and quality, Kingsley Home Care supports clients to live safely and independently in their own homes while receiving the highest standard of care.

Recruitment Timeline:
Start Date: ASAP (subject to notice period and compliance)

How to Apply:
To apply, please complete the form below and upload your latest CV.

For a confidential discussion about this opportunity, please contact Will at will@hamptonsresourcing.com or 01926 695215.

Equality Statement:
Hamptons is passionate about equality and is committed to developing an inclusive workforce. We do not discriminate against any employee or applicant and will support any reasonable adjustments during the application and hiring process.