London Borough of Hammersmith and Fulham
Head of Service: Provider Services   
£71,763 – £95,952 per annum
Are you an inspirational leader with a passion for delivering high-quality care and support services? This is an exciting opportunity to join a forward-thinking Adult Social Care leadership team as our Head of Provider Services, where you will lead, develop, and shape in-house provision to meet the evolving needs of our community. Based in the vibrant and diverse borough of Hammersmith & Fulham, this role offers the chance to make a real difference to the lives of adults and their families, ensuring our services remain person-centred and impactful.

Reporting to the Assistant Director (Living Well) you will:
 

• Lead on the development of new service requirements created by legislative, strategic or those identified though co-production with residents

• Be responsible for monitoring and controlling the cost centre budgets in accordance the council’s policies and procedures

• Coordinate the work of the Provided Services and to ensure that residents needs are understood and that services are managed to quality standards

• Ensure that policy and procedures are adequately documented and staff trained to ensure compliance with quality standards of service delivery.

• Promote and lead the development of a continuous improvement and learning culture, mentoring and supporting managers and teams to develop a culture of personal ownership and accountability for delivering outcomes.

• Effectively implement the council HR policies and procedures including recruitment, assessment, disciplinary, sickness absence monitoring and joint consultative procedures.

• Be aware of and work in accordance with the council’s child and adult protection policies and procedures in order to safeguard and promote the welfare of children and adults

• Be accountable for Health and Safety regulations and ensure Provided Services are compliant at all times.

• Ensure that robust management information is returned on a monthly basis to monitor service activity and outcomes and that information requirements for departmental planning are met.

• Actively promote an anti-discriminatory and an inclusive ethos within Provided Services and ensure effective implementation of the council’s Equal Opportunities policies.

If you’re ready to make a real impact and lasting difference and would like a confidential discussion regarding the role, please get in touch with Clare Howard at Hamptons to discuss the opportunity further.
Tel: 01926 354 602
Email: clare@hamptonsresourcing.com

Full job description and organisational structure chart available on request.
How to apply:
To apply, please click the link below. When applying, please ensure that you provide the following information:

• Your CV
• Supporting statement (no more than 2 sides)

Closing date: Midnight on Sunday 28^th September