The Role:
We are seeking an experienced Service Manager & PBS Lead to oversee a new supported living service dedicated to adults with learning disabilities and complex needs in West London. The successful candidate will be responsible for leading the mobilisation of the service’s six units, building and developing a skilled staff team, and ensuring the delivery of safe, high-quality, person-centred care. Key responsibilities include managing daily operations, implementing Positive Behaviour Support strategies, maintaining compliance with CQC standards, and fostering positive relationships with families, MDT professionals, and commissioners. This role offers a unique opportunity to shape a high-standard, person-centred service from the ground up.

About You:
The ideal applicant will have significant experience managing learning disabilities services, with a strong understanding of Positive Behaviour Support and behaviour of concern. You will be a proactive leader with excellent organisational, communication, and problem-solving skills. A Level 5 Leadership & Management qualification or willingness to work towards it is essential, along with a proven track record in staff development, coaching, and supervision. Candidates should be committed to promoting dignity, independence, and human rights, and possess a good working knowledge of CQC requirements. Desirable qualities include BILD-accredited PBS training and experience supporting individuals with complex behavioural needs.

What’s On Offer:
The role offers a salary of up to £40,000, alongside a comprehensive benefits package including pension scheme, private healthcare, and opportunities for ongoing professional development. The organisation is committed to its staff's growth, fostering a supportive environment where leadership and expertise are valued. Flexible working arrangements and the chance to lead a brand-new service are additional perks of this position.

About the Client:
The organisation specialises in providing high-quality, person-centred care for adults with learning disabilities. Committed to human rights and inclusive practices, they focus on creating supportive environments that uphold dignity, independence, and respect for individuals’ choices.

Recruitment Timeline:
The closing date for applications is yet to be confirmed. Interviews will be scheduled shortly thereafter, with an anticipated start date to be discussed with the successful candidate. Further details will be provided during the application process.

How to Apply:
Please complete the application form below and include an up-to-date CV. For a confidential discussion regarding this vacancy, please contact the consultant, Will Harris, at will@hamptonsresourcing.com or 01926 695215.

Equality Statement:
Hamptons is passionate about equality and is committed to developing an inclusive workforce. We do not discriminate against any employee or applicant, regardless of your individual needs. Any reasonable adjustments will be fully supported during the recruitment process.
Please note applicants must be eligible to work in the UK; sponsorship is NOT available.

We aim, as a matter of courtesy, to respond to all applications within 5 working days. However, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time, your application has been unsuccessful on this occasion. We encourage you to please apply for any other positions that you may see in the future.