Operations Coordinator – Care & Support opportunity based in Carshalton…
Hamptons are proud to be supporting a childcare centred, residential and supported accommodation provider in recruiting for an integral part of their internal operations team, as an Operations Coordinator.

The Role:
Supporting internal operations, with a focus on rota planning and staff coordination across my clients services. This person will play a key role in ensuring their homes are always staffed effectively, enabling them to provide consistent, high-quality care to the children and young people we support.

• Create, manage, and maintain staff rotas across all services, ensuring adequate cover at all times.
• Confirm staff availability on a monthly rolling basis and update rotas daily to reflect any changes.
• Respond quickly to last-minute changes or cancellations to maintain service continuity.
• Collaborate with Operations and HR to forecast staffing needs for new services.
• Maintain regular communication with staff to ensure smooth operational delivery.
• Conduct regular audits at service locations to assess staffing efficiency and identify process improvements.
• Understand the staffing needs of each service and match staff appropriately to placements.

About you:

• Strong verbal and written communication skills, with the ability to liaise confidently with colleagues at all levels.
• Excellent organisational skills, with the ability to manage multiple priorities effectively.
• Strong IT skills, including the ability to work with rota management systems.
• Ability to work on-call on alternate weekends.
• Full UK driving licence and access to a car.
• Professional, adaptable, and solutions-focused approach.

Desirable:

• NVQ Level 3 (or equivalent) in Childcare.
• Previous experience in rota management, ideally within the care or supported housing sector.
• Understanding of service needs in the care sector and experience in placement matching.

Recruitment Timeline:
We are keen to appoint the right candidate and encourage prompt applications. The recruitment process includes initial screenings, followed by interviews with shortlisted candidates. The successful applicant will receive an offer subject to satisfactory references and an enhanced DBS check.

To apply, please submit your CV and application form. For a confidential discussion about the role, please contact Courtney on 01926 356 547 or email courtney@hamptonsresourcing.com