ROLE:

We are seeking an experienced and strategic Operations Manager to lead and drive performance across a small group of care homes in the East Midlands (Derby/Nottingham). Reporting directly to the Directors, you will oversee three services, ensuring outstanding care quality, regulatory compliance, and sustainable business growth.

As the Nominated Individual with the CQC, you will take accountability for governance and organisational performance, ensuring each service delivers safe, effective, and person-centred care in line with CQC standards. This is a pivotal role within a growing care group, offering the opportunity to make a significant impact on quality, culture, and operational outcomes.

This is an exciting opportunity to join a progressive and values-led provider committed to excellence in care, staff development, and continuous improvement.

About You:

We are looking for a confident and capable leader who is:

• An experienced multi-site manager within the adult social care or care home sector

• A qualified nurse (RGN or equivalent) with a strong clinical background

• Holding or working towards Level 5 Leadership & Management in Health & Social Care (or equivalent)

• Deeply knowledgeable of CQC regulations, governance frameworks, and quality standards

• Strategic in thinking, yet hands-on in approach, able to lead services through change and growth

• Skilled in financial oversight, budget management, and resource planning

• Able to demonstrate a strong track record in improving service quality and occupancy

• An inspirational leader who empowers teams, coaches Registered Managers, and builds a positive culture

• Committed to delivering safe, person-centred care and achieving outstanding CQC outcomes

• Effective in engaging with external partners, local authorities, and stakeholders

What’s On Offer:

• A high-impact, strategic leadership role with real autonomy and influence

• Competitive salary package (dependent on experience)

• Opportunity to be part of a growing, values-driven care provider

• Close collaboration with Directors and the senior leadership team

• Supportive and forward-thinking culture

• Ongoing professional development opportunities

• The chance to shape service quality, compliance, and long-term success

Key Responsibilities:

• Provide operational leadership across three care homes, ensuring safe and effective care delivery

• Act as the Nominated Individual with the CQC, ensuring full regulatory compliance

• Oversee governance, audits, and quality improvement across all services

• Support and mentor Registered Managers to achieve outstanding outcomes

• Monitor and improve financial performance, occupancy, and service efficiency

• Lead on service development, strategic planning, and risk management

• Build and maintain positive relationships with residents, families, regulators, and partners

• Drive a culture of excellence, accountability, and continuous improvement

• Represent the organisation at external meetings, inspections, and key stakeholder events

About the Client:

Our client is an established care group committed to providing high-quality residential care to older adults. Known for their commitment to dignity, innovation, and values-based leadership, they are now seeking an Operations Manager to help drive the next phase of quality and growth across their services.

Recruitment Timeline:

Start Date: ASAP (subject to notice period and compliance)

How to Apply:

To apply, please complete the form below and include an up-to-date CV.

For a confidential discussion about the role, please contact Will on will@hamptonsresourcing.com or 01926 695215.

Equality Statement:

Hamptons is passionate about equality and is committed to developing an inclusive workforce. We do not discriminate against any employee or applicant and will support any reasonable adjustments during the application and hiring process.