Role:

We are seeking an experienced and strategic Operations Manager to oversee and drive performance across a group of care homes within our client’s portfolio. Reporting directly to the Regional Operations Director, you will lead several services, ensuring full regulatory compliance, delivery of high-quality care, and achievement of financial and business objectives.

You will provide strong leadership to Home Managers and their teams, supporting service improvement, staff development, and alignment with the organisation’s vision and values. This is a pivotal role in ensuring that residents experience outstanding care in a safe, comfortable, and supportive environment.

This is an exciting opportunity to join a forward-thinking, values-led provider with a commitment to delivering excellence across every aspect of care.

About You:

We are looking for an experienced and driven leader who is:

• An experienced multi-site manager within the adult social care or care home sector

• Proven in managing operations in a care home or healthcare environment, with a strong track record of achieving compliance and business goals

• Knowledgeable in CQC regulations, quality standards, and governance frameworks

• Commercially astute with strong financial management, budgeting, and business planning experience

• Strategic and analytical, with the ability to assess performance and implement service improvements

• Skilled in people management, coaching, and mentoring senior teams

• Committed to fostering a positive and inclusive culture that reflects the provider's values

• An effective communicator who can build strong relationships with residents, families, regulators, and internal stakeholders

• Hold a full UK driving licence

• An NMC-registered nurse (RGN/RMN) is desirable but not essential

• Level 5 Leadership & Management qualification (or equivalent) is preferred

What’s On Offer:

• A strategic multi-site leadership role within a progressive care provider

• Opportunity to make a measurable impact on quality, culture, and business performance

• Close collaboration with the senior leadership team

• Supportive and people-focused working culture

• Ongoing professional development and career progression

• The chance to lead transformation and continuous improvement across multiple homes

Key Responsibilities:

• Provide effective operational leadership and management across designated care homes

• Ensure full regulatory compliance and lead implementation of CQC action plans

• Monitor financial performance, including budgeting, reporting, and cost control

• Improve care quality and resident experience through continuous evaluation and innovation

• Mentor and support Home Managers to develop high-performing, values-led teams

• Analyse service performance using KPIs and other data-driven methods

• Build positive relationships with residents, families, staff, and external stakeholders

• Lead on workforce planning, recruitment, and staff training initiatives

• Promote a culture of safety, accountability, and resident-centred care

• Represent the organisation during inspections, reviews, and external meetings

About the Client:

Our client is a reputable care provider known for delivering high-quality residential and nursing care for older adults. With a strong emphasis on compassion, professionalism, and service excellence, they are seeking a confident Operations Manager to guide a group of homes through the next phase of development and quality improvement.

Recruitment Timeline:

Start Date: ASAP (subject to notice period and compliance)

How to Apply:

To apply, please complete the form below and upload your latest CV.

For a confidential discussion about this opportunity, please contact Will at will@hamptonsresourcing.com or 01926 695215.

Equality Statement:

Hamptons is passionate about equality and is committed to developing an inclusive workforce. We do not discriminate against any employee or applicant and will support any reasonable adjustments during the application and hiring process.