The Role:

We are seeking an experienced and commercially minded Specialist Services Operations Leader to support the Specialist Services operations team by providing leadership, mentorship, and line management to Registered Home Managers across multiple services.

In this senior operational role, you will be responsible for ensuring the organisation’s vision and values are consistently understood, embedded, and delivered across all homes. You will play a key role in overseeing operational performance, regulatory compliance, and the financial and business health of services, working closely with senior leadership to drive quality, sustainability, and continuous improvement.

About You:

• We are looking for a confident, values-driven, and highly experienced operations leader who is:
• Experienced in healthcare operations management, with 7–10 years’ experience in the sector, including 3–5 years in a senior leadership role overseeing multiple services
• Highly knowledgeable in CQC regulations, compliance, safeguarding, health & safety, and quality assurance standards
• Experienced in providing leadership, support, mentorship, and line management to Registered or Service Managers
• Commercially astute, with a proven track record in financial oversight, budget management, occupancy improvement, and fee optimisation
• Skilled in audits, quality assurance processes, reporting, and corrective action planning
• Qualified to NVQ Level 4 or 5, or holding a relevant care or management qualification (desirable but not essential)

What’s On Offer:

• Competitive senior leadership salary (dependent on experience)
• Opportunity to work closely with an experienced Director and Group Operations Manager
• A senior operational role with real influence on service quality and performance
• Supportive leadership structure and a values-led organisational culture
• Ongoing professional development and career progression opportunities

About The Client:
Our client is a well-established and values-driven specialist care provider committed to delivering high-quality, compliant, and person-centred services. With a strong focus on leadership, quality assurance, and continuous improvement, the organisation places significant emphasis on first impressions, service excellence, and positive experiences for all individuals, families, and professionals engaging with their services.

Through strong operational oversight and a commitment to staff development, the organisation continues to maintain high standards across its specialist care portfolio.

Recruitment Timeline:
Start date: ASAP (subject to notice period and compliance)

How to Apply:
Please complete the form below and include an up-to-date CV.
Or for a confidential discussion about the role, please contact Will at:
will@hamptonsresourcing.com
01926 695215

Equality Statement:
Hamptons is passionate about equality and is committed to developing an inclusive workforce. We do not discriminate against any employee or applicant, regardless of your individual needs. Any reasonable adjustments will be fully supported during the application and hiring process.