Role:

We are seeking an experienced, values-driven Registered Manager to lead the Ilkeston branch in delivering safe, effective and person-centred home care. You will provide strong operational and quality leadership to our team of carers and 100 clients, ensuring the service delivers Outstanding care that promotes dignity, independence and choice.

In this key leadership role, you will hold full legal accountability as the CQC Registered Manager. You will oversee day-to-day operations, drive regulatory compliance, lead quality improvement, and ensure governance records are accurate and robust. You will mentor and supervise staff, manage performance, support assessments and care planning, prepare for CQC inspections, and lead on safeguarding processes as the Designated Safeguarding Lead.

You will also share 1-in-5 paid on-call duties with the management team, covering weekday evenings and weekends, with occasional operational support in emergencies. You will play a central role in shaping future services, supporting staff wellbeing, and ensuring exceptional client experience from assessment through to ongoing review.

About You:
We are looking for a confident, proactive leader who is:

• An experienced Registered Manager or senior care leader with at least 5 years in adult care and 2 years in management
• Knowledgeable in CQC regulations, governance, safeguarding, the Mental Capacity Act and best practice standards
• Skilled in leading, developing and supervising care teams, with the ability to promote a positive, inclusive culture
• A clear and compassionate communicator, able to build strong relationships with clients, families, staff and external professionals
• Calm, emotionally intelligent and effective under pressure, with strong decision-making and problem-solving abilities
• Competent in managing care planning systems, digital records, and Microsoft Office
• Committed to high-quality, person-centred care that promotes independence and dignity
• Dedicated to professional growth, wellbeing, and promoting equality, diversity and human rights

What’s On Offer:
• A pivotal leadership role within a supportive, award-winning, family-run organisation
• The opportunity to shape and uphold Outstanding standards of home care
• Collaboration with an experienced Head of Quality & Governance and a dedicated management team
• Paid participation in a 1-in-5 on-call rota
• A friendly, values-driven working environment focused on quality, compassion and continuous improvement
• Competitive salary of £40,000–£50,000 (depending on skills, experience and qualifications)
• Annual pay reviews aligned with inflation
• On-site parking
• Pension contributions
• Ongoing training, development and career progression opportunities
• The chance to make a meaningful difference in people’s lives every single day

Key Responsibilities:
• Provide day-to-day, operational and strategic leadership for the Ilkeston/Long Eaton branch
• Ensure compliance with CQC regulations, governance standards and organisational policies
• Oversee assessments, onboarding and ongoing reviews for 100 clients, ensuring accurate, person-centred care plans
• Lead and support a team of 53 carers, offering regular 1-to-1s, supervision, performance management and development
• Act as the Designated Safeguarding Lead and manage safeguarding processes effectively
• Maintain high standards of quality and safety, conducting audits and driving continuous improvement
• Manage budgets, resources and branch operations to support growth and sustainability
• Lead on regulatory compliance, prepare for CQC inspections and respond to feedback
• Ensure accurate documentation, reporting and communication with all stakeholders
 

Education and Qualification:
• Level 5 Diploma in Leadership & Management for Adult Care (or equivalent) — essential
• Full UK driving licence and access to a vehicle — essential

Recruitment Timeline:
Start Date: ASAP (subject to notice period and compliance)

How to Apply:
To apply, please complete the form below and upload your latest CV.
For a confidential discussion about this opportunity, please contact Will at
will@hamptonsresourcing.com | 01926 695215

Equality Statement:
Hamptons is passionate about equality and is committed to developing an inclusive workforce. We do not discriminate against any employee or applicant and will support any reasonable adjustments during the application and hiring process.